Privacy Policy

Privacy Policy
Last Updated: September 12, 2026
Dewyforge respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how PENGJIELIMR INC, operating under the Dewyforge brand (“Dewyforge,” “we,” “us,” or “our”), may collect, use, disclose, retain, and otherwise process personal information when you visit our website, purchase our everyday essentials or household products, communicate with us, or otherwise interact with our services.
Please read this Privacy Policy carefully.
1. Personal Information We Collect
The personal information we collect depends on how you interact with Dewyforge and the services you use.
We may collect the following categories of information.
Contact Information
This may include:
Name
Email address
Telephone number
Billing address
Shipping address
Order and Transaction Information
This may include:
Products purchased
Order numbers
Order history
Transaction information
Shipping and delivery information
Returns and refund information
Customer-service records
Payment Information
Payments may be processed by third-party payment processors and ecommerce service providers.
Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment provider.
Dewyforge may receive limited transaction and payment-related information necessary to confirm, process, manage, or support your order.
We do not require customers to send full payment-card information to our Customer Care team.
Account Information
If customer accounts are made available on our website, we may process information associated with your account, including:
Login information
Saved contact details
Preferences
Saved addresses
Order history
Account activity
Device and Usage Information
When you interact with our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Referring website or URL
Pages viewed
Website interactions
Approximate location derived from technical information
Cookie identifiers
Similar online or device identifiers
Communications
When you contact Dewyforge, we may collect and retain information contained in your communication, together with information reasonably necessary to respond to your request.
This may include customer-service enquiries, order-related messages, product questions, return requests, and other communications.
2. How We Collect Personal Information
We may collect personal information:
Directly from you
Automatically when you interact with our website
Through our ecommerce platform or website service providers
From payment processors
From shipping carriers
From logistics and fulfillment providers
From analytics providers
From advertising and marketing providers
From fraud-prevention and security providers
From other service providers where permitted by applicable law
3. How We Use Personal Information
We may use personal information for purposes including:
Processing and fulfilling orders
Processing payments
Arranging shipping and delivery
Providing order confirmations
Providing shipment and tracking information
Processing returns and refunds
Responding to customer enquiries
Providing customer support
Maintaining customer accounts where available
Operating and maintaining our website
Improving our products, services, and customer experience
Understanding how visitors use our website
Personalizing experiences where permitted
Measuring website and marketing performance
Detecting, investigating, and preventing fraudulent activity
Protecting our customers, website, services, and business
Sending marketing communications where permitted
Managing promotions and customer relationships
Complying with applicable legal, regulatory, tax, accounting, and contractual obligations
Establishing, exercising, or defending legal claims
4. Ecommerce and Service Providers
We work with third-party service providers to operate our online store and provide services to customers.
These providers may assist us with services such as:
Website hosting
Ecommerce functionality
Checkout services
Payment processing
Order management
Shipping and fulfillment
Fraud prevention
Security
Analytics
Marketing and advertising
Customer support
These service providers may process personal information in accordance with their own privacy policies and contractual obligations.
Some providers may process information in countries other than the country in which you live.
We encourage you to review the privacy notices of relevant third-party providers where appropriate.
5. Cookies and Similar Technologies
Dewyforge and our service providers may use cookies, pixels, tags, local storage, and similar technologies when you interact with our website.
These technologies may be used to:
Enable essential website functionality
Maintain shopping-cart functionality
Remember preferences
Maintain user sessions
Authenticate users where applicable
Improve website security
Prevent fraud
Understand website usage
Measure website performance
Provide analytics
Personalize content where permitted
Measure advertising effectiveness
Support marketing and advertising activities where permitted
Depending on your location and applicable law, you may be provided with options to manage certain non-essential cookies or similar technologies.
You may also be able to manage cookies through your browser settings.
Disabling certain cookies may affect the availability or functionality of some website features.
6. How We Disclose Personal Information
We may disclose personal information where reasonably necessary to operate Dewyforge, fulfill customer orders, provide our services, protect our business, or comply with applicable law.
Recipients may include:
Ecommerce platform providers
Website hosting providers
Payment processors
Shipping carriers
Logistics and fulfillment providers
Customer-service providers
Analytics providers
Marketing and advertising providers
Fraud-prevention providers
Security providers
IT and cloud-service providers
Professional advisers
Government agencies, courts, or regulatory authorities where required by law
We may also disclose information where reasonably necessary to:
Comply with applicable laws or legal obligations
Respond to lawful requests
Investigate suspected fraud or misuse
Enforce our terms, policies, or agreements
Protect the rights, property, security, or safety of Dewyforge, our customers, or others
7. Advertising and Personalization
Where permitted by applicable law, we may work with advertising, analytics, or marketing providers to understand customer interests, measure advertising performance, improve marketing campaigns, and provide more relevant advertising.
Depending on your jurisdiction, certain advertising or data-sharing activities may be treated as “sale,” “sharing,” “targeted advertising,” or similar activities under applicable privacy laws.
Where required by law, appropriate methods may be provided for exercising applicable opt-out rights.
Your available rights may vary depending on where you live.
8. Business Transactions
If Dewyforge or PENGJIELIMR INC becomes involved in a merger, acquisition, financing, restructuring, sale of assets, reorganization, or similar business transaction, personal information may be transferred or disclosed as part of that transaction where permitted by applicable law.
Any such processing will remain subject to applicable legal requirements.
9. International Data Transfers
Dewyforge operates internationally and may work with service providers located in different countries.
As a result, personal information may be transferred to, stored in, accessed from, or processed in countries outside the country or region in which you live.
Privacy and data-protection laws may differ between jurisdictions.
Where required by applicable law, we take appropriate measures in connection with international transfers of personal information.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy applicable business, contractual, legal, regulatory, tax, accounting, security, and operational requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise handle it in accordance with applicable law.
11. Your Privacy Rights
Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.
These rights may include:
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is processed
Obtain a portable copy of certain personal information
Opt out of certain targeted advertising
Opt out of certain sale or sharing of personal information
Limit certain uses of sensitive personal information where applicable
Withdraw consent where processing is based on consent and withdrawal is permitted
Appeal certain decisions relating to privacy requests where applicable
12. How to Exercise Your Privacy Rights
To submit a privacy-related request, please contact:
Email
support@dewyforge.com
Please provide sufficient information for us to understand and process your request.
We may request additional information where reasonably necessary to verify your identity, protect your information, or confirm that you are authorized to make the request.
13. Marketing Communications
Where permitted by law, Dewyforge may send you promotional or marketing communications.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the relevant email or by contacting us.
14. Children's Privacy
Our website and services are intended for a general adult audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 in a manner prohibited by applicable law.
15. Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, online service, storage system, or security method can be guaranteed to be completely secure.
16. Third-Party Websites and Services
Our website may contain links to websites, applications, social-media platforms, or services operated by third parties.
Dewyforge does not control the privacy, security, content, or data-handling practices of independent third parties.
This Privacy Policy does not apply to third-party websites or services.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Our business practices
Our technologies
Our service providers
Applicable laws or regulations
Other operational or legal requirements
When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the top of this page.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, your privacy rights, or Dewyforge's privacy practices, please contact us.
Dewyforge Customer Care
Email
support@dewyforge.com
Website
www.dewyforge.com
Company Information
Brand Name
Dewyforge
Company Name
PENGJIELIMR INC
Registered Address
1133 SCHOOL ST
PUEBLO, CO 81006
US
Phone
+1 334-865-8642
Website
www.dewyforge.com
Email
support@dewyforge.com
Dewyforge
Everyday Essentials, Thoughtfully Designed.