Terms of service

Terms of Service
Last Updated: September 12, 2026
Welcome to Dewyforge.
These Terms of Service (“Terms”) govern your access to and use of our website and any products, content, features, services, and shopping experiences made available by Dewyforge.
Dewyforge is operated by PENGJIELIMR INC.
Throughout these Terms, “Dewyforge,” “we,” “us,” and “our” refer to PENGJIELIMR INC, operating under the Dewyforge brand.
By accessing or using our website, placing an order, or otherwise using our services, you agree to be bound by these Terms, subject to any rights that cannot legally be waived or limited.
Please read these Terms carefully before using our services.
1. Eligibility & Use of Our Website
By using our website or purchasing products from Dewyforge, you represent that you are legally capable of entering into a binding agreement or are using our services with any permission or supervision required under applicable law.
You may use our website and services only for lawful purposes.
You are responsible for ensuring that the information you provide to us is accurate, complete, and current.
You must not use our website or services in any manner that violates applicable laws, infringes the rights of others, or interferes with the operation or security of our website.
2. Product Information
We make reasonable efforts to present product information accurately and clearly.
This may include:
Product descriptions
Product photographs
Colors
Features
Specifications
Materials
Dimensions
Usage instructions
Safety information
Pricing
Packaging information
However, the appearance of products displayed on a screen may differ slightly from the physical product due to factors such as:
Screen settings
Device displays
Lighting conditions
Photography
Manufacturing variations
Product updates
Packaging changes
Product packaging, labeling, materials, specifications, or other information may occasionally change.
Where usage instructions, warnings, or safety information are relevant, you should review the information provided with the physical product before use.
3. Everyday Product Disclaimer
Everyday essentials and household products may perform differently depending on factors including:
User operation
Usage conditions
Materials used
Frequency of use
Cleaning and maintenance
Storage methods
Individual usage habits
Unless expressly stated otherwise, information available through Dewyforge is provided for general informational purposes only.
Our website content is not intended to guarantee specific results or replace professional advice where applicable.
Customers should always follow product instructions, safety warnings, and recommended usage methods.
If a product includes specific care instructions, please review them before use.
4. Orders
Submitting an order through Dewyforge constitutes an offer to purchase the products included in your order.
After placing an order, you may receive an order confirmation.
Receipt of an order confirmation does not necessarily mean that your order has been finally accepted if additional verification or processing is reasonably required.
Subject to applicable law, we may refuse, limit, or cancel an order where reasonably necessary, including in circumstances involving:
Suspected fraud
Unauthorized transactions
Payment authorization issues
Inventory errors
Obvious pricing errors
Technical errors
Shipping restrictions
Incomplete or incorrect customer information
Suspected misuse of promotions
Suspected unauthorized resale activity
If we cancel an order after payment has already been collected, the applicable amount will be refunded in accordance with applicable law and our policies.
5. Pricing & Product Availability
Product prices are displayed in the currency indicated during your shopping experience.
Prices, promotions, discounts, product availability, and product offerings may change from time to time without prior notice, subject to applicable law.
Taxes, shipping charges, duties, customs fees, or other applicable charges may be displayed or communicated during checkout where required.
We make reasonable efforts to ensure that pricing information is accurate.
If an obvious pricing, typographical, or technical error occurs, we reserve the right to correct the error and take appropriate action consistent with applicable law.
6. Payments
You agree to provide accurate, current, and complete billing and payment information when placing an order.
Payments may be processed by authorized third-party payment service providers.
Available payment methods may vary depending on:
Your location
Your selected currency
The value of the transaction
The payment services available at checkout
Third-party payment providers may process payment information in accordance with their own terms and privacy policies.
We may receive limited transaction information necessary to process and manage your order.
7. Shipping & Delivery
Shipping and delivery are subject to our applicable Shipping & Delivery Policy.
Delivery timing may be affected by factors including:
Destination
Shipping carrier operations
Customs procedures
Local delivery conditions
Weather
Transportation networks
Public holidays
Events outside our reasonable control
Unless expressly stated otherwise, estimated delivery dates provided by shipping carriers are estimates and are not guaranteed delivery dates.
Where required by applicable law, we will provide appropriate notices, cancellation options, refunds, or other remedies in connection with qualifying shipment delays.
Customers are responsible for providing complete and accurate shipping information when placing an order.
8. Returns, Refunds & Exchanges
Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy and applicable consumer-protection laws.
Certain everyday essentials may not be eligible for return after they have been used, damaged, altered, or are no longer in their original condition.
Please review our Return & Refund Policy carefully before requesting a return.
9. Product Use & Safety
You are responsible for using Dewyforge products in accordance with:
Their intended purpose
Product directions
Safety warnings
Cleaning instructions
Storage instructions
Other information provided with the product
Do not use a product if you know or reasonably suspect that it is damaged or unsafe.
You should discontinue use if a product becomes damaged or presents a safety concern.
Dewyforge is not responsible for improper use of products to the extent permitted by applicable law.
10. Intellectual Property
Unless otherwise stated, content made available through Dewyforge may be owned by or licensed to Dewyforge and protected by applicable intellectual-property laws.
This may include:
The Dewyforge name
Logos
Brand elements
Product photographs
Graphics
Videos
Written content
Product descriptions
Website layouts
Designs
Promotional materials
Other original content
Except where permitted by law or authorized by us in writing, you may not reproduce, modify, distribute, publish, display, sell, license, commercially exploit, or create derivative works from protected Dewyforge content.
Nothing in these Terms grants you ownership rights in our intellectual property.
11. Reviews, Feedback & User Content
If you submit reviews, photographs, videos, comments, testimonials, suggestions, feedback, or other content to Dewyforge, you represent that you have the necessary rights and permissions to provide that content.
You must not submit content that is:
Fraudulent
Unlawful
Defamatory
Threatening
Abusive
Misleading
Infringing
Malicious
Obscene or inappropriate
In violation of another person's rights
Otherwise prohibited by applicable law
Subject to applicable law, we may moderate, reject, remove, or restrict content that violates these requirements.
12. Third-Party Services
Our website may use or provide access to third-party services.
These may include:
Payment processors
Shipping carriers
Fulfillment providers
Analytics providers
Marketing platforms
Advertising services
Social-media platforms
Customer-service providers
Hosting providers
Other technology providers
Third-party services are operated independently and may be subject to their own terms, conditions, and privacy policies.
Dewyforge does not control independent third-party services and is not responsible for their practices except where responsibility cannot legally be excluded.
13. Prohibited Uses
You may not use our website or services to:
Violate applicable law
Commit or facilitate fraud
Infringe intellectual-property rights
Transmit malware, viruses, or malicious code
Attempt unauthorized access to systems or accounts
Circumvent website security measures
Interfere with the operation of our website
Collect or harvest information unlawfully
Submit deliberately false information
Abuse discounts, promotions, or customer programs
Conduct unauthorized automated scraping
Impersonate another person or entity
Interfere with another customer's use of our services
Engage in conduct that may damage Dewyforge or its customers
We may restrict or terminate access where reasonably necessary to protect our website, customers, services, or business.
14. Website Availability
We aim to provide a reliable and accessible shopping experience.
However, we do not guarantee that our website or services will always operate without interruption, delay, technical error, or temporary unavailability.
We may occasionally:
Perform maintenance
Update website functionality
Modify features
Correct technical issues
Temporarily restrict access where reasonably necessary
Nothing in this section limits any rights or remedies that cannot legally be excluded.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website, services, content, and products are provided subject to applicable warranties, limitations, and consumer-protection requirements.
We do not guarantee that:
Our website will always operate without interruption
Every website feature will always be available
Every product will produce identical results for every user
Website content will always be free from technical errors
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Dewyforge and PENGJIELIMR INC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website, services, or products where such liability may lawfully be excluded or limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Your statutory consumer rights remain unaffected where applicable.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, or claims resulting directly from:
Your unlawful use of our website
Your material violation of these Terms
Your infringement of another person's rights
Your fraudulent or abusive conduct
This provision applies only to the extent enforceable under applicable law.
18. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or enforced to the maximum extent permitted by law.
The remaining provisions will continue to remain in effect.
19. Suspension & Termination
We may suspend, restrict, or terminate access to certain services where reasonably necessary because of:
Suspected fraud
Abuse
Security concerns
Unlawful conduct
Material violation of these Terms
Conduct that threatens our website, customers, or business
Termination does not affect rights, obligations, or liabilities that arose before termination where those rights or obligations appropriately survive.
20. Governing Law, Jurisdiction & Consumer Rights
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, your access to or use of the Dewyforge website or services, or your purchase or use of Dewyforge products shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict-of-law principles.
To the fullest extent permitted by applicable law, any legal action, proceeding, or dispute arising out of or relating to these Terms, our website, our services, or the purchase or use of our products shall be brought in a court of competent jurisdiction located in the State of Colorado, United States.
By using our website or services, you consent to the personal jurisdiction and venue of such courts to the extent permitted by applicable law.
However, if you are a consumer residing in a state, province, territory, country, or other jurisdiction whose laws provide mandatory consumer protections, nothing in these Terms is intended to deprive you of any rights, remedies, protections, or legal procedures that cannot lawfully be waived, restricted, or excluded by contract.
Where the mandatory laws applicable in your place of residence provide greater or additional consumer protection than the laws of the State of Colorado or these Terms, those mandatory protections will apply to the extent required by law.
Nothing in these Terms limits your right to bring a claim before a court, regulatory authority, consumer-protection body, or other competent authority in another jurisdiction where applicable law gives you a mandatory right to do so.
The United Nations Convention on Contracts for the International Sale of Goods (“CISG”) shall not apply to these Terms or to any purchase made through Dewyforge to the extent that its application may lawfully be excluded.
Nothing in this Section or elsewhere in these Terms is intended to waive, restrict, or exclude any statutory consumer rights that cannot legally be waived, restricted, or excluded.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
Our products
Our services
Our website
Business operations
Technologies
Legal or regulatory requirements
When we update these Terms, the revised version will be published with an updated “Last Updated” date.
We encourage you to review these Terms periodically.
22. Related Policies
These Terms should be read together with other applicable Dewyforge policies, including our:
Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Contact Us Policy
Other policies displayed on our website
If there is a conflict between these Terms and a mandatory requirement of applicable law, the applicable legal requirement will control.
23. Company & Contact Information
Dewyforge is operated by:
PENGJIELIMR INC
Company Information
Brand Name
Dewyforge
Company Name
PENGJIELIMR INC
Registered Address
1133 SCHOOL ST
PUEBLO, CO 81006
US
Phone
+1 334-865-8642
Website
www.dewyforge.com
Email
support@dewyforge.com
For questions regarding these Terms of Service, your order, or our services, please contact our Customer Care team using the email address above.
Dewyforge
Everyday Essentials, Thoughtfully Designed.